Understanding Pakistan Provides’ Return Policy:

• Check the Return Policy: Before making a purchase, carefully review the return policy outlined on the Pakistan Provides website. This policy will provide details on:
  • Eligible Items: Which items are eligible for return or exchange (e.g., unused, undamaged, in original packaging).
  • Return Window: The timeframe within which you can initiate a return (e.g., 30 days from the date of delivery).
  • Return Shipping Costs: Who is responsible for return shipping costs (e.g., customer, seller).
  • Refund Methods: How refunds will be processed (e.g., original payment method, store credit).

Initiating a Return or Exchange:

1. Log in to Your Account
   •  Log in to your Pakistan Provides account.
2. Find Your Order
   • Locate the order containing the item(s) you wish to return or exchange.
3. Request a Return
   • Look for a “Return” or “Request Return” option within the order details.
   • Follow the on-screen instructions to initiate the return process.
   • You may need to provide a reason for the return and select the desired return method.
4. Print a Return Label (if applicable)
   • If you are responsible for return shipping, you may need to print a prepaid return shipping label.
5. Package the Item(s)
   • Carefully repackage the item(s) in their original packaging, including all accessories.
6. Ship the Return
   •  Ship the package back to the return address provided by Pakistan Provides using the designated shipping method.
7. Track Your Return
   • Keep a record of your return shipment for tracking purposes.

Receiving Your Refund or Exchange:

1. Processing Time
   • Allow sufficient time for Pakistan Provides to receive and process your returned item(s).
2. Refund/Exchange Notification
   • You will typically receive a notification once your return has been processed.
3. Refunds
   • Refunds are usually issued to the original payment method within a certain timeframe.
4. Exchanges
   • If you are exchanging an item, you may be required to place a new order for the desired replacement.