Efficient order management is vital to ensuring customer satisfaction and maintaining your reputation as a vendor. Follow these steps to handle orders seamlessly through your vendor dashboard:

Steps for Vendors

• Access Your Orders

  • Log into your vendor dashboard via the Vendor Login page.
  • Navigate to the Orders section to view a list of all recent purchases.

• Review Order Details:

  • Click on an individual order to see the customer’s name, address, and product specifications.
  • Ensure that the requested products are in stock and ready for dispatch.

• Prepare the Order for Shipping:

  • Carefully package the items to avoid damage during transit.
  • Attach any necessary documentation, such as an invoice or receipt.

• Update Order Status:

  • Change the status to Processing once the order is being prepared.
  • After dispatching the package, update the status to Shipped.

• Add Tracking Information:

  • If using a courier service, include the tracking number in the order details.
  • Ensure this information is shared with the customer for transparency.

• Complete the Order:

  • Once the customer receives the package, update the status to Completed.
  • Encourage customers to leave feedback or reviews to boost your store’s visibility.

By following these steps, you can streamline your order management process, reduce errors, and build lasting relationships with your customers.