Order cancellations may occur for various reasons. Vendors must handle these swiftly to maintain trust with customers. Here’s how to manage cancellations:

Steps for Vendors

• Check Cancellation Requests

  • Go to the Orders section and review cancellation requests from customers.

• Approve or Decline Requests

  • If the order hasn’t been shipped, approve the cancellation.
  • If it’s already shipped, communicate with the customer about the return process.

• Update the Inventory

  • Restock the canceled items in your product inventory.

• Process Refunds

  • If a refund is due, initiate the process through the system or contact support for assistance.